What separates one Hosting provider to another can be subjective, however our belief is that uptime is one of the most critical factors in providing the services that BEY9 offer. The challenge is that technology fails and the difference between providers is how they respond to that.
These days, uptime can be interrupted by so many things, DNS, connectivity, hardware, software and attack. We have monitoring in place that notifies everyone on our team if your site goes down. This “All points bulletin” is then accepted by the “First Responder” who takes immediate action to get you back online.
A key difference with BEY9 is our ability to scale and respond to any incident autonomously. Not enough resources? take our quiz to see what hosting you need.
Our Service Level Commitment
- Basic Cover includes Business and Extended Hour Site-level Alerts Responses
- Advanced Cover includes all Site-level Alerts Responses
- (All Managed Hosting is covered by Server Level Alerts and Responses)